Minerva Learning Trust

Catering & Meals


We are writing to you to confirm our plans to provide food supplement vouchers for 32,000 children and young people across the city for the summer holidays.

The Government Household Support Grant has been extended to assist with rising food and energy costs. Sheffield City Council recognises that many families continue to face financial difficulties because of the pandemic, changes to Universal Credit, and rising costs for food and energy.

A £50 food supplement voucher will be sent to the following groups to help over the summer holidays:

• Families who claim income-based Free School Meals (FSM).

• Families who get income-assessed Early Years Support (2–4-Year-Olds).

• Young people leaving their care setting (Care Leavers).

Our Plan

We have chosen to continue to use Edenred as the supplier of the vouchers as schools and parent/carers are familiar with the two-step process involved in downloading the vouchers.

• We aim to have the voucher letters sent out to parents and we expect them to arrive with parents by w/c Monday 18 July. The letter will include the website link for Edenred and clear instructions on how to download the voucher, and we are asking parents contact their school/establishment in the first instance if they need help with downloading or printing their vouchers. We are also providing them with the contact details for Edenred.

• We will send schools an unredeemed eCodes list via Anycomms on 20 July. This will identify all the children at your school who received a food supplement voucher letter for Summer, enabling you to support any families that you know need some extra help.

• This list will also include unredeemed eCode information for Easter and May Spring Bank.

• Any child/young person that becomes eligible for a food voucher between 8 July 2022 and 24 July 2022 will be sent a voucher letter w/c 1 August 2022.

The Process

o As before, parents/carers need to go to the following website to redeem their vouchers - www.selectyourcompliment.co.uk/grocery

o Enter their unique 16-digit e-Code and select their chosen supermarket. Edenred give them a choice of 10 supermarkets: Aldi, Tesco, Asda, Sainsbury’s, Waitrose, M&S, McColl’s, Company Shop, Iceland and Farmfoods.

o Parents/carers can download their vouchers for more than one supermarket. For example, £20 for Aldi and £30 for Asda.

o The downloaded E-Gift Card/Voucher will arrive by email within 24 hours. If they cannot find this, they should check their Junk/Spam folder

Please note that codes need to be activated within 3 months or they will be cancelled. Once they have claimed their voucher on the Edenred website the voucher will be valid for 12 months.

We have again produced a short ‘How to...’ video for parents that you can put on your school website/social media if you wish. The instructions on how to download the video are below:

The YouTube link is - https://youtu.be/2sV-OYEdsKA

The Cloud video download link is:


(Please note you need to open this in Chrome browser to download)

Where can families get further help?

• The FSM voucher helpline will be available on 0114 2734567, option 4, option 3, and can offer help to parents experiencing difficulties with their e-Codes or with general FSM enquiries.

• Parents/carers can also contact Edenred directly with an enquiry about an eCode or voucher at freeschoolmealsparentscarers@edenred.com or telephone 0333 400 5932.

Please note:

If a parent is facing financial hardship, there is free advice and support available at www.citizensadvicesheffield.org.uk or call on 0808 278 7820. They can also find further information about support at: https://www.sheffield.gov.uk/home/benefits/help-money-issues

Household Support Grant – Food Vouchers for Oct Half Term 2021, Christmas 2021, February Half Term 2022 

This is to let you know that we are planning to cancel the eCodes that haven’t been redeemed for the following schemes, with effect from Friday 1st July:

October Half Term 2021

Christmas 2021

February Half Term 2022 

Parents were advised in their food voucher letters that the codes would be cancelled after three months if not activated:

Please note you need to activate your code within 3 months, or it will be cancelled. Once you have claimed your voucher on the Edenred website, your voucher will be valid for 12 months.

We will provide schools with another unredeemed eCodes list w/c 20th June, and this list will include the October, December and February unredeemed codes for the last time. Could you please have one last push to encourage parents/carers to use the codes before they are cancelled?

If you have any queries about this, please get in touch at Schoolfood@sheffield.gov.uk

School Meals

The catering at Stocksbridge High School is provided on site by Taylor Shaw and is part of Elior Group specialising in providing fresh, healthy food.

Taylor Shaw is one of the UK’s leading specialist caterers in the education section. They provide freshly prepared food that contributes to the wellbeing of young people in their learning environment. If your son or daughter has a particular dietary requirement do let them know and they will do their best to cater for this.

At Stocksbridge High School, we also believe that good nutrition and nourishment is key to optimal teaching and learning. As such, our services include a mid-morning break service and lunch.

The provision of free school meals (FSM) for those who qualify helps to ensure that most children have at least one balanced, nutritious meal during the school day, irrespective of parental income. The range of choices for all pupils, either paying or entitled to free school meals is the same. Each day the catering services in school provide a range of choices of hot meals, filled jacket potatoes and baguettes, fruit and even pack lunches can be provided.

Biometric Cashless System

It is recognised that the service provided needs to be quick and friendly, as pupils want to get in, eat and still have time to socialise. To this end the school uses a Biometric Cashless System, with each pupil having a personalised account.

The key features of the system are:

• Pupils in receipt of free school meals are not identifiable, which can help to avoid a pupil being stigmatised.

• Pupils do not need to remember to bring cash with them to the canteen and therefore nothing can be lost.

• Detailed usage of the system per individual pupil (date and time of use) is available.

• Parents can find out how much their children are spending and what they are eating, if desired. Parents may request the system to be programmed to prevent their child from purchasing certain items, using a particular facility or exceeding an agreed daily spending limit. Pupils with allergies can be restricted from buying items that will adversely affect them.

Free School Meals 

Are you eligible to apply for Free School Meals for your child?

If you are eligible, please make sure you apply – your child will get free meals and the school will also benefit from extra funding.

If the following applies to you, make sure you get your entitlement.

Children and young people who:

• Attend full time at a local authority school or sixth form

• Are under 19 years of age

If you have a child attending a Sheffield school or maintained nursery and receive these benefits, you may be entitled to free school meals:

• Universal credit (provided you have an annual net earned income of no more than £7,400, as assessed by earnings from up to three of your most recent assessment periods)

• Income support

• Income based jobseeker’s allowance

• Income related employment support allowance

• Support under part vi of the immigration and asylum act 1999

• The guaranteed element of state pension credit

• Child tax credit as long as you have a yearly household income of less than £16,190 (as assessed by hm revenue and customs) and do not get working tax credit

• Working tax credit run-on (paid for 4 weeks after you stop qualifying for working tax credit)

In addition, the following pupils will be protected against losing their free school meals as follows:

• From 1 April 2018, all existing free school meals claimants will continue to receive free school meals whilst Universal Credit is rolled out. This will apply even if their earnings rise above the new threshold during that time.

• In addition, any child gaining eligibility for free school meals after 1 April 2018 will be protected against losing free school meals during the Universal Credit rollout period.

• Once Universal Credit is fully rolled out, any existing claimants that no longer meet the eligibility criteria at that point (because they are earning above the threshold or are no longer a recipient of Universal Credit) will continue to receive free school meals until the end of their current phase of education (i.e. Primary or secondary).

Please see the Sheffield City Council web page for full information on how to apply for free school meals.

Remember that children on free school meals are automatically entered onto our cashless computer system. Only the school computer will know which child is on free school meals, and accounts are credited automatically each day.

If you would like more information, or help completing an application form, please contact the school’s Business Support Manager (Mrs Parkin) who will be happy to help.