Minerva Learning Trust

SIMS Parent

Click here to access SIMS Parent -> https://www.sims-parent.co.uk/

For any help or support with SIMS Parent please e-mail us at 

simssupport@stocksbridge-mlt.co.uk


When messaging please provide as much detail as possible including: -


  • A brief description of the issue
  • any relevant screen shots
  • any error messages
  • the steps that you have taken to get to this stage

The e-mail address you provided to school will be the e-mail address that you will use to access SIMS Parent registration and log in.

If your contact details have changed, please inform us the address 

simssupport@stocksbridge-mlt.co.uk

Please see the information below for registration and log in instructions. 

SIMS Parent allows school to send information and updates to parents, direct to their smartphone (via the SIMS Parent app) or computer.

SIMS Parent allows access to student information such as :-

  • Attendance
  • Timetable
  • Behaviour and Achievement
  • Reports
  • Events and Activities
  • School Calendar
  • Parents are also able to update contact details (Data Collection Sheet) to ensure that we have the correct information on our systems.

If you have more than one child at school, you will have access to information for all your children, from the same app. You will use the same login (e-mail address and password) to access this information.

Getting started with the SIMS Parent app:

1) We will send you an activation email to the e-mail address that we have on our school database, simply click on the link from your tablet, PC or smartphone to activate your account - you will be asked to setup a SIMS ID account using your own e-mail address and a password of your choice.

This activation e-mail will come from a 'noreply@sims.co.uk' e-mail address and will be sent to the e-mail address that we have on our school database for you

On seeing the Activate Your Account screen you will

  • Enter your e-mail address (this MUST be the same e-mail address that is stored on our database)
  • Enter your activation code (if it isn't already pre-filled)
  • Create a password (after clicking the 'next' button)
  • Provide the requested secret information (this is usually a date of birth of a student that you have in school in the format of dd/mm/yyyy)

2) Once your account has been created, you will receive a verification e-mail at the e-mail address registered with (Please check your junk / spam folder if you do not received anything in your inbox).

Click the verification link in this e-mail. This will verify your e-mail address and validate your account. You will see in the image below when your account has been successfully verified.

3) When prompted (after clicking on the blue 'sign in' button) you will be able to log in using the e-mail address and password that just created. You will now be taken to SIMS Parent.

Once registered for the first time, you should use the SIMS ID button to login using your registered e-mail address and password. This can be seen in the image below

After you have registered you can sign in to SIMS Parent at the following link https://www.sims-parent.co.uk/

For any help / support with SIMS Parent please e-mail 

simssupport@stocksbridge-mlt.co.uk

Troubleshooting

  • If your first registration e-mail and / or your second validation e-mail has not been received in your inbox please check your spam and junk folders in case they may have gone there instead.
  • We advise that you do not choose the option to 'automatically fill in forms' on your mobile device / tablet / computer in case you have to do a password reset and the old incorrect password is still being stored.
  • After a period of 90 days, Capita SIMS will force you to update / change your password details. As per the above guidance, we advise that you manually type in your e-mail address and password each time you login to the system.
  • To comply with Capita security conventions, when changing your password we strongly suggest that you change your password to something completely different to any that you have used before so that it doesn't run the risk of not being accepted.